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Privacy Policy

This Privacy Policy explains how Luminous Library Publishers (“we,” “our,” “us”) collects, uses, maintains, and discloses information collected from users (“you,” “your,” “client”) of our website (luminouslibrary.com) and through direct communications, in accordance with our Non-Disclosure Agreement (NDA) and applicable law.

By accessing or using our website or services, you agree to this Privacy Policy and the confidentiality terms outlined in our NDA.

    1. Information Collection, Use, and Sharing

We are the sole owners of the information collected on this website. We collect only information that you voluntarily provide to us through email, forms, phone calls, or direct contact.

Types of Information Collected:

    • Personal Information: Name, email address, phone number, mailing/billing address, and any content provided for service purposes (e.g., manuscripts, documents).
    • Payment Information: Collected and processed securely through our authorized third-party payment processor (e.g., Stripe). We do not store or access your credit card details directly.
    • Non-Personal Information: IP address, browser type, cookies, and usage data, collected automatically for site administration and analytics purposes.
 

    1. How We Use Your Information

Your personal information will be used solely for the purposes of:

    • Delivering the services requested (e.g., editing, publishing, consultation).
    • Managing business transactions and communications regarding your project.
    • Providing updates on our services or changes to this policy, unless you opt out.
    • Complying with legal obligations.
 

We do not sell, rent, lease, or share your personal information with third parties, except as required to complete your requested services or as legally mandated.

    1. Confidentiality of Services and Client Content

All client communications, documents, and content submitted for service purposes are treated as Confidential Information, as defined in our NDA.

We guarantee:

    • 100% confidentiality regarding any information or content shared.
    • No third-party disclosure without explicit client consent.
    • No rights claimed over your intellectual property; all work completed remains your sole property.
 

    1. Originality and Intellectual Property

All original content created, written, edited, or ghostwritten by Luminous Library for clients will:

    • Be free of plagiarism and not copied from any external sources.
    • Be uniquely tailored to the client’s needs and properly cited when external sources inspire content.
    • Become the exclusive property of the client, with no ownership or authorship claims retained by Luminous Library.

    1. Data Access and Control

You retain the right to:

    • Access any personal data we hold about you.
    • Correct or update your information.
    • Request deletion of your data.
    • Express concerns about how we use your data.
 

To exercise any of these rights, please contact us at support@luminouslibrary.com or +1 (832) 464-8175.

    1. Security Measures

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction, including:

    • Restricted employee/contractor access to data based on job requirements.
    • Secure servers and databases for data storage.
    • Encrypted transmission of sensitive data when applicable.

    1. Payment Information Security

All payment transactions are processed via reputable third-party payment providers (e.g., Stripe) using secure encryption technologies. We do not store or directly process payment details on our servers.

    1. IP Address and Cookies

When you visit our site, non-personal information, including your IP address and browser data, may be collected for:

    • Diagnosing server issues.
    • Site administration and optimization.
    • Enhancing your user experience through cookies.

You may disable cookies in your browser settings, but this may affect functionality.

    1. Marketing and Communication

Unless you opt out, we may use your contact information to notify you of:

    • New products, services, and special offers.
    • Important updates, including changes to this Privacy Policy.
 

To opt out of future communications, email support@luminouslibrary.com or call +1 (832) 464-8175 

    1. Accuracy and Disclaimer of Content Descriptions

We strive for accuracy in describing our services and products. However, we do not warrant that service descriptions or other site content are always complete, current, or error-free.

If you believe there is a discrepancy between our descriptions and the services you received, please contact us immediately for resolution.

    1. Confidentiality and Ownership of Work

All services provided are governed by the confidentiality clauses in our NDA:

    • All client content, including drafts and final versions, remains the exclusive property of the client.
    • We claim no rights to any client material.
    • We do not require acknowledgment, recognition, or public credit for our work.
    • All communication, files, and drafts are held strictly confidential and will never be disclosed to third parties under any circumstances.

    1. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page and, where appropriate, notified to you by email.

    13. SMS Terms & Conditions

By opting in to receive SMS communications from Luminous Library Publishers (“we,” “us,” “our”), you agree to these terms and consent to receive automated text messages related to our services.

      1. Product Description

You may receive SMS messages from us for:

    • Order/payment confirmations

    • Service updates (e.g., manuscript progress)

    • Promotional offers (e.g., discounts, new services)

    • Account notifications (e.g., password resets)

 

      2. Message Frequency

    • Varies by interaction: Typically, 0–4 messages per month.

    • Promotional messages will not exceed 2 per week.

 

      3. Message & Data Rates

    • Standard message and data rates may apply (charged by your carrier).

    • We are not responsible for fees levied by your mobile provider.

 

      4. How to Opt Out

 

      5. Support

For help:

 

      6. Privacy

Your phone number will only be used as described in our Privacy Policy and will never be shared with third parties for marketing.

      7. Carriers

Supported carriers include AT&T, T-Mobile, Verizon, Sprint, and others. Delivery is not guaranteed for all carriers.

      8. Changes

We may update these terms. Continued use of SMS after changes constitutes acceptance.

    1. Contact Us
 

If you have any questions, concerns, or believe that we are not abiding by this policy, please contact us immediately:

📧 Email: support@luminouslibrary.com
📞 Phone: +1 (832) 464-8175
🌐 Website: https://www.luminouslibrary.com

Luminous Library Publishers 7119 Parkwood dr. Saches TX, United States